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SME Data Hub

Each quarter 1,000 UK SME owners across a range of sectors, regions and sizes, are surveyed by specialist independent researcher, Kantar, on Close Brothers’ behalf.

Use the drop-downs to select a year and quarter to look at the data we collected at that time.

Accessing the data

This data is free for you to use. All we ask is that you credit 'Close Brothers Asset Finance' if you do use it.

Select the year/quarter: Each 'wave' was collected at a specific time. Just select from the drop-down (above) the year/quarter you wish to view. 

Choose a question set: Below you can also choose different question sets to select data about a specific category or topic. 

Filter the data: Use the filters on the right to see the results split by gender, location, turnover, and industry. 

Compare data: If the same question has been asked in other years/quarters, you can use the drop-down underneath each chart to see how results have changed over time.


Has your firm suffered any of the following cyber attacks:

Yes, Ransomware attack 17%
Yes, Denial of Service (DoS) Data breach 8.7%
Yes, Phishing attack 10%
Yes, Malware attack 4.4%
Yes, a combination of these cyber-attacks 5.2%
No 54.7%

Have your firm been the subject of increased cyber attacks?

Yes 64.5%
No 29.9%
Unsure 5.6%

Has your firm suffered a loss as a result of a cyber attack?

Yes 54.2%
No 41.7%
Unsure 4.2%

Has your firm invested in staff training to help prevent cyber attacks?

Yes 51.6%
No 42.3%
Unsure 6.1%

Has your firm invested in additional cyber security in the past 12 months?

Yes 49.9%
No 44.8%
Unsure 5.3%

Do you trust your bank’s systems are secure?

Yes 77.4%
No 14.1%
Unsure 8.4%

Does your firm use a local bank branch for any services?

Yes 65.8%
No 30.2%
Unsure 4%

Has your firm been impacted by bank branch closures?

Yes 45.4%
No 50.4%
Unsure 4.1%

Does your firm still use cash?

Yes, but only to take payments 34.8%
Yes, but only to make payments 16%
Yes, to both take payments and make payments 19%
No 30.2%
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