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SME Data Hub

Each quarter 1,000 UK SME owners across a range of sectors, regions and sizes, are surveyed by specialist independent researcher, Kantar, on Close Brothers’ behalf.

Use the drop-downs to select a year and quarter to look at the data we collected at that time.

Accessing the data

This data is free for you to use. All we ask is that you credit 'Close Brothers Asset Finance' if you do use it.

Select the year/quarter: Each 'wave' was collected at a specific time. Just select from the drop-down (above) the year/quarter you wish to view. 

Choose a question set: Below you can also choose different question sets to select data about a specific category or topic. 

Filter the data: Use the filters on the right to see the results split by gender, location, turnover, and industry. 

Compare data: If the same question has been asked in other years/quarters, you can use the drop-down underneath each chart to see how results have changed over time.


Has your firm suffered any of the following cyber attacks:

Yes, Ransomware attack 11.7%
Yes, Denial of Service (DoS) Data breach 15%
Yes, Phishing attack 5%
Yes, Malware attack 5%
Yes, a combination of these cyber-attacks 5%
No 58.3%

Have your firm been the subject of increased cyber attacks?

Yes 64%
No 32%
Unsure 4%

Has your firm suffered a loss as a result of a cyber attack?

Yes 64%
No 36%
Unsure 0%

Has your firm invested in staff training to help prevent cyber attacks?

Yes 31.7%
No 65%
Unsure 3.3%

Has your firm invested in additional cyber security in the past 12 months?

Yes 35%
No 60%
Unsure 5%

Do you trust your bank’s systems are secure?

Yes 66.7%
No 25%
Unsure 8.3%

Does your firm use a local bank branch for any services?

Yes 66.7%
No 30%
Unsure 3.3%

Has your firm been impacted by bank branch closures?

Yes 48.3%
No 45%
Unsure 6.7%

Does your firm still use cash?

Yes, but only to take payments 46.7%
Yes, but only to make payments 11.7%
Yes, to both take payments and make payments 38.3%
No 3.3%
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